Don’t See Your Subject Here…?

Email: academicsuccess@byu.edu

Phone: 801-422-7024

If you don’t see your subject area here, please schedule an appointment with one of our lead Peer Educators or Peer Mentors. They can identify and refer you to an appropriate subject-area Peer Educator who, although not familiar with your specific course, may be able to help with the content. All of our Peer Educators and Peer Mentors are trained to walk you through how to approach a course to succeed no matter the content area. If a Peer Educator with knowledge of your subject area is not available, our lead Peer Educators and Peer Mentors can help you make a plan for success by assisting you with things such as pacing guides, time management, test-taking, study strategies, and more.

If you do not see an appointment time that works for you, please email us at the inbox listed above. 

Cancellation Policy: In order to ensure appointment availability for all students, cancellations must be completed online 24 hours in advance of the appointment. Cancellations can also be made by contacting us before your appointment through the team email listed above on this page. If a student misses two appointments, their account will be temporarily suspended. Students can petition to make appointments again by following the directions outlined in the email informing them of their account ban. 

Video chat with PE & PM Leads on ConexED

Contact Us

Business Hours

Monday–Friday (except holidays)
8:00 a.m.–5:00 p.m. mountain time
Closed Tuesdays 10:45 a.m.–noon for university devotionals.

Customer Support

Toll-Free: 1-800-914-8931
Local: 801-422-2868
Fax: 801-422-0102
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BYU Student Success Center

451 Harman Continuing Education Building (HCEB)
770 E University Pkwy
Provo UT 84602

Travel Directions

801-422-7024
academicsuccess@byu.edu